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Topic: «AWM 5.4 and 5.5b3 causing crash in Autodesk Softimage 2010 » on forum: Technical Support   Views: 6788
 
Gnz
 
 Posts: 6
Joined: 06/09/2009
Posted: 11/28/2009 12:27:55
 
 
 Autodesk Softimage 2010 SP1 64bit is consistently crashing at startup only when AWM is running.

edit: I just confirmed this is happening with both AWM versions 5.4 and 5.5b3

I tried adding the app to the exclusion list but still crashes.

Let me know if there's anything else I can do to help debug this.

System is Win7 64bit
Softimage version is 2010 SP1

Here is windows's crash report:

Problem signature:
 Problem Event Name: APPCRASH
 Application Name: XSI.exe
 Application Version: 8.0.2009.1012
 Application Timestamp: 4ad3f042
 Fault Module Name: mcp.dll
 Fault Module Version: 8.0.2009.1012
 Fault Module Timestamp: 4ad3f346
 Exception Code: c0000005
 Exception Offset: 0000000000023393
 OS Version: 6.1.7600.2.0.0.256.48
 Locale ID: 1033
 Additional Information 1: 20d5
 Additional Information 2: 20d57b27e179e674539d8b95259b8753
 Additional Information 3: 58d2
 Additional Information 4: 58d21804041baae0b43c2ffabaa59037
 
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Tatiana Jack
Administrator
-retired-
 
 Posts: 616
Joined: 08/06/2008
Posted: 12/06/2009 20:44:19
 
 
 Hello,

Thank you very much for your report.

We'll try to fix it.

E-mail: support@actualtools.com
 
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