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Topic: «MoneyBack Guarantees , No one responded to the money back request » on forum: General   Views: 174
 
laborer laborer
 
 Posts: 3
Joined: 11/13/2024
Posted: 11/13/2024 08:16:55
 
 
 hi,

i have been emailing both the support and sales email addresses that are on the website for the money back guarantees request, but it has been 2 weeks and noone has actioned on the request nor acknowledging the request.

Is the money back guarantees a thing with Actual Tool?

Thank you.
 
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laborer laborer
 
 Posts: 3
Joined: 11/13/2024
Posted: 11/19/2024 01:29:42
 
 
 And yet, my refund request has been ignored.

Noone from actualtool acknowledged the request, and it has been more than 2 weeks since I raised the request.
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4087
Joined: 04/04/2012
Posted: 11/20/2024 16:55:27
 
 
 Hello, laborer

Thank you for contacting us.

Could you specify the date of the purchase and the purchase's Order ID?
 
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laborer laborer
 
 Posts: 3
Joined: 11/13/2024
Posted: 12/20/2024 06:44:10
 
 
 Order ID: 33351011
03/11
 
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