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Topic: «
How long does it usually take to get a license upgrade processed?
» on forum:
General
Views: 388
Mike Wells
Registered user
Posts:
1
Joined:
03/07/2024
Posted:
03/07/2024 22:06:01
Good morning, all.
I upgraded last night, but have received no confirmation of purchase email or any email containing either a new license key or something stating my current license has been upgraded. When I check my current code, it still states I have an expired license. Any help would be appreciated.
Mike
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Alex Fadeyev
Administrator
Moderator
Posts:
1433
Joined:
09/30/2005
Posted:
03/11/2024 20:35:12
Hi Mike,
Thank you for your request.
According to our records, your order has been successfully completed on
03/06/2024 21:41:01
. The new license key has been sent to an email address you specified when placing and order. Please make sure the message with the new key did not get into a spam folder.
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