How long does it usually take to get a license upgrade processed? - Forum «General»

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Topic: «How long does it usually take to get a license upgrade processed? » on forum: General

Mike Wells

Posts: 1
Joined: 03/07/2024

Posted: 03/07/2024 22:06:01

Good morning, all.

I upgraded last night, but have received no confirmation of purchase email or any email containing either a new license key or something stating my current license has been upgraded. When I check my current code, it still states I have an expired license. Any help would be appreciated.

Mike

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Alex Fadeyev
Administrator

Moderator

Posts: 1437
Joined: 09/30/2005

Posted: 03/11/2024 20:35:12

Hi Mike,

Thank you for your request.

According to our records, your order has been successfully completed on 03/06/2024 21:41:01. The new license key has been sent to an email address you specified when placing and order. Please make sure the message with the new key did not get into a spam folder.

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