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Topic: «AMM 8.1 beta crash » on forum: Beta Testing   Views: 4264
 
Larry Hess
Registered user
 
 Posts: 56
Joined: 01/01/2012
Posted: 10/16/2013 02:15:34
 
 
 I installed AMM 8.1 beta & when the app started I got the message in the attachment.

I also sent a bug report via e-mail.

Next I logged off and back on but the app crashed again.

Finally, I rebooted my computer and the app crashed once again.



Larry Hess CPA
Albuquerque, NM USA
 
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Alexander Salnikov
Administrator
-retired-
 
 Posts: 235
Joined: 07/17/2013
Posted: 10/16/2013 21:45:26
 
 
 Good day Larry,

What did you do before you recieve this error?

Does it appear again or only one time?

Any questions?Mail to support@actualtools.com!
 
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Larry Hess
Registered user
 
 Posts: 56
Joined: 01/01/2012
Posted: 10/17/2013 05:58:28
 
 
 I uninstalled the version of AMM I had been using (4.3) and installed 8.1 beta 1.

I again tried doing the same thing and again the app would not start.

Today I tried for the 3rd time, this time using a fresh copy of amm81b1.exe; but, the same thing happened.

In case it's helpful, here's a screenstot of the apps that were running that the AMM install needed to shut down:



Larry Hess CPA
Albuquerque, NM USA
 
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Alexander Salnikov
Administrator
-retired-
 
 Posts: 235
Joined: 07/17/2013
Posted: 10/17/2013 23:34:11
 
 
 Hm..seems strange. What version of Windows do you have?

Any questions?Mail to support@actualtools.com!
 
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David Reese
Registered user
 
 Posts: 35
Joined: 01/21/2011
Posted: 10/26/2013 03:04:19
 
 
 Getting the same error on Windows 8.1. I reinstalled AMM 8.0.3, but my system still thinks it is AMM 8.1b1, so I had to completely delete AMM.
 
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Larry Hess
Registered user
 
 Posts: 56
Joined: 01/01/2012
Posted: 11/02/2013 05:06:26
 
 
 My problem has been solved.

In case it's helpful to others, here's a relevant excerpt from an e-mail thread between Vasilly I. and me:

You could try to delete the HKEY_CURRENT_USER\Software\Actual Tools\Actual
Multiple Monitors\Command Center\Plugins\WallpaperManager\ registry bush to
solve the problem.

>> That solved the problem after I uninstalled 4.3, deleted the registry entry & installed 8.1b1

Note: This was also the solution to the same problem I had installing 8.0 beta on a machine running XP Pro SP3

If it will not help, you should delete the MultiMonitorSettings.ini file
from the %appdata%\Actual Tools\Actual Multiple Monitors\ directory.

>> I didn't have to do this to get the install to work properly.

Larry Hess CPA
Albuquerque, NM USA
 
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