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Topic: «Sending configuration to Tech support crashes » on forum: Beta Testing   Views: 3655
 
David Montgomery
Registered user
 
Posts: 4
Joined: 09/02/2011
Posted: 03/06/2012 19:44:41
 
 
Using AWM 7.0b2

When trying to send my configuration for another issue, clicking the Send To Tech Support button received an error (see attached.)

The log file in question exists and I can open it in notepad

 
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Vasiliy Ivachev
Administrator
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Posts: 2073
Joined: 11/09/2010
Posted: 03/11/2012 01:01:49
 
 
Hello David,

Thanks for the post.

Could you send me (support@actualtools.com) screenshots of the Properties window of the monitors.log file (Properties -> General and Properties -> Security -> Advanced -> the "Permissions" tab)?

Best regards.
 
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