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Topic: «
Beta Testing Expired
» on forum:
Beta Testing
Views: 11181
Jeff Don
Registered user
Posts:
10
Joined:
10/05/2010
Posted:
10/22/2010 14:23:33
Hello,
I just downloaded the newest version of the beta on 10/22/2010 and after about 30 minutes of using it says that the beta period has expired and stops working. I reinstalled the beta and checked the About information and it says the beta will expire in 39 days.
Is there something that I am doing incorrectly?
Thank you!
Top
Jeremy Gollehon
Registered user
Posts:
37
Joined:
10/19/2010
Posted:
10/22/2010 18:09:53
Yup. Same here.
-----------------------------------
Running:
Windows 8.1 64-bit
Actual Windows Manager 8.3 Beta 2
Top
Alex Fadeyev
Administrator
Moderator
Posts:
1433
Joined:
09/30/2005
Posted:
10/23/2010 00:33:36
Jeff, Jeremy,
That's quite strange. Could you export the following registry branch
HKEY_CURRENT_USER\Software\Actual Tools
and send it to support@actualtools.com?
Then, please, try to uninstall the beta completely and install it from scratch. I believe this may fix this strange problem.
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Alex Fadeyev
Administrator
Moderator
Posts:
1433
Joined:
09/30/2005
Posted:
10/27/2010 11:00:02
Jeff, I've checked the Registry data you sent me - they look pretty correct. Please, could you check your system date/time? It's the only thing our beta versions take into account to detect their expiration. Thank you!
Top
Jeff Don
Registered user
Posts:
10
Joined:
10/05/2010
Posted:
10/27/2010 11:03:21
Thank you for the reply and looking into the registry date.
My date and time on my computer is correct. Is there any other information I can get for you?
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Alex Fadeyev
Administrator
Moderator
Posts:
1433
Joined:
09/30/2005
Posted:
10/27/2010 11:07:27
Could you try to install the
2nd hotfix update
and see if it fixes the problem? BTW, do both applications (
AWM
itself and its
Configuration
) tell you about beta expiration or just
AWM
itself?
Top
Jeff Don
Registered user
Posts:
10
Joined:
10/05/2010
Posted:
10/27/2010 11:13:14
I did install the second hotfix update and that did work. I have not had a problem since.
It seemed like just AWM was giving me that message, but I did not check the rest of the functionality to see what was working and what was not working.
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Alex Fadeyev
Administrator
Moderator
Posts:
1433
Joined:
09/30/2005
Posted:
10/27/2010 11:22:15
And what the About box displays now? How many days you have until the beta 2 expiration?
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Jeff Don
Registered user
Posts:
10
Joined:
10/05/2010
Posted:
10/27/2010 11:32:27
It says that the beta expires in 34 days. However, it said this before the second update too and it was still expiring.
Top
Alex Fadeyev
Administrator
Moderator
Posts:
1433
Joined:
09/30/2005
Posted:
10/27/2010 11:37:08
That's strange. OK, we will investigate this issue further.
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