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Topic: «AWM 8.7 Beta 1 - Doesn't Play Nice with ESET Security , AWM Tray --> invoke --> AWM Config Mgr. --> Hang » on forum: Beta Testing   Views: 3534
 
Zardoz2293
Advanced user
 
 Posts: 302
Joined: 07/27/2010
Posted: 12/30/2015 23:35:26
 
 
 Windows 10 Pro, 64-Bit
AWM 8.7, Beta 1
---

Using ESET Smart Security v9.0.349.0 (64-bit) with:

Under Advanced Setup:
1. Antivirus > Enable HIPS = ENABLED
2. Antivirus > HIPS Filtering mode = "Interactive mode"
3. User Interface > Password protect setting = ENABLED

Problem/Concern:

When AWM Tray is double-clicked to bring up the AWM Config Mgr. ESET will cause a HIPS event and ask  permission for AWM to access AWM Config Mgr.

HOWEVER, AWM hangs the desktop as it apparently expects immediate synchronous access to AWM Config Mgr. This does not happen with other applications using ESET HIPS.

Sincerely,
Lars
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 01/10/2016 18:11:17
 
 
 Hello, Lars

This behavior has been confirmed, but have you tried to create a rule in ESET Smart Security allowing the Configuration module opening?

Does it solve the problem?

Best regards.
 
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