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Topic: «
AMM 8.1 beta crash
» on forum:
Beta Testing
Views: 4276
Larry Hess
Registered user
Posts:
56
Joined:
01/01/2012
Posted:
10/16/2013 02:15:34
I installed AMM 8.1 beta & when the app started I got the message in the attachment.
I also sent a bug report via e-mail.
Next I logged off and back on but the app crashed again.
Finally, I rebooted my computer and the app crashed once again.
Larry Hess CPA
Albuquerque, NM USA
Top
Alexander Salnikov
Administrator
-retired-
Posts:
235
Joined:
07/17/2013
Posted:
10/16/2013 21:45:26
Good day Larry,
What did you do before you recieve this error?
Does it appear again or only one time?
Any questions?Mail to support@actualtools.com!
Top
Larry Hess
Registered user
Posts:
56
Joined:
01/01/2012
Posted:
10/17/2013 05:58:28
I uninstalled the version of AMM I had been using (4.3) and installed 8.1 beta 1.
I again tried doing the same thing and again the app would not start.
Today I tried for the 3rd time, this time using a fresh copy of amm81b1.exe; but, the same thing happened.
In case it's helpful, here's a screenstot of the apps that were running that the AMM install needed to shut down:
Larry Hess CPA
Albuquerque, NM USA
Top
Alexander Salnikov
Administrator
-retired-
Posts:
235
Joined:
07/17/2013
Posted:
10/17/2013 23:34:11
Hm..seems strange. What version of Windows do you have?
Any questions?Mail to support@actualtools.com!
Top
David Reese
Registered user
Posts:
35
Joined:
01/21/2011
Posted:
10/26/2013 03:04:19
Getting the same error on Windows 8.1. I reinstalled AMM 8.0.3, but my system still thinks it is AMM 8.1b1, so I had to completely delete AMM.
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Larry Hess
Registered user
Posts:
56
Joined:
01/01/2012
Posted:
11/02/2013 05:06:26
My problem has been solved.
In case it's helpful to others, here's a relevant excerpt from an e-mail thread between Vasilly I. and me:
You could try to delete the HKEY_CURRENT_USER\Software\Actual Tools\Actual
Multiple Monitors\Command Center\Plugins\WallpaperManager\ registry bush to
solve the problem.
>> That solved the problem after I uninstalled 4.3, deleted the registry entry & installed 8.1b1
Note: This was also the solution to the same problem I had installing 8.0 beta on a machine running XP Pro SP3
If it will not help, you should delete the MultiMonitorSettings.ini file
from the %appdata%\Actual Tools\Actual Multiple Monitors\ directory.
>> I didn't have to do this to get the install to work properly.
Larry Hess CPA
Albuquerque, NM USA
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