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Topic: «[FIXED] Screen saver issues , Screen saver only runs for 4-10 sec then stops » on forum: Technical Support   Views: 12480
 
Anony Mous
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 Posts: 5
Joined: 08/21/2009
Posted: 08/21/2009 09:14:30
 
 
 The program runs great except for one issue I can't seem to find in any other postings. The screen saver will only run for maybe 2-10sec max then closes again, exactly as if you moved the mouse. I have unplugged all my mice and keyboards and still same thing happens. Any ideas?
 
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Alexey Fadeyev
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Joined: 09/30/2005
Posted: 08/21/2009 13:47:59
 
 
 Thank you for the feedback. Please specify - does the problem emerge with any screen saver or just with some particular one?
 
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Anony Mous
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 Posts: 5
Joined: 08/21/2009
Posted: 08/21/2009 14:12:23
 
 
 Hi,
   Thanks for your quick response. With any screen saver. I'm just using the windows logo on the left monitor and the starfield on the right monitor. I also had our web designer try on his computer running two identical monitors, same screen savers, same issue. I also tried with other windows default screen savers too.
 
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Alexey Fadeyev
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Joined: 09/30/2005
Posted: 08/21/2009 23:47:15
 
 
 This is quite strange.

1. What Actual Tools product do you use?

2. Which version of Windows do you check the described issue on?
 
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Anony Mous
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 Posts: 5
Joined: 08/21/2009
Posted: 08/24/2009 09:12:31
 
 
 1. I am using "Actual Multiple Monitor 1.0"

2. We checked it on Windows XP Professional.
 
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Alexey Fadeyev
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Posted: 08/24/2009 23:27:47
 
 
 Thank you for the information. Also, please specify which service pack your Windows XP has.
 
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Anony Mous
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 Posts: 5
Joined: 08/21/2009
Posted: 08/25/2009 14:02:56
 
 
 I am using service pack 2.
 
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Alexey Fadeyev
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 Posts: 1436
Joined: 09/30/2005
Posted: 08/28/2009 07:01:40
 
 
 OK, thank you for the information. The problem is confirmed and seems to be fixed. Try to re-download the screen saver and replace the original file with the updated version in the installation folder. This should fix the problem.
 
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Anony Mous
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 Posts: 5
Joined: 08/21/2009
Posted: 08/28/2009 11:57:45
 
 
 Thank you very much for your time and support. It is working great now.
 
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Alexey Fadeyev
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 Posts: 1436
Joined: 09/30/2005
Posted: 08/28/2009 12:43:27
 
 
 Great to hear that! Thank you for helping us improve our software.

Just in case, here is the updated screen saver for Actual Window Manager.
 
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