[CONFIRMED] Actual Window Guard destroys Start11 Taskbar Functionality - Forum «Technical Support»

Home
Products
Download
Order
News
- Latest news
- Newsletter
Support
- FAQ
- How to Upgrade
- Restore License Key
- Online Demos
- Online User Manual
- Forums
- Announcements
- General
- Feature Requests
- Technical Support
- Tips and Tricks
- Beta Testing
- Feedback Form
- Beta Testing Section
Resources
Company
- About Us
- Contact Us
- Privacy
- Our Clients
- Press Center
- Press Releases
- In The News
- Reviewer's Guide
- Logos and Screenshots
- Publishing-friendly Graphics

Forums list

New topics

Topics list

Help

Topic: «[CONFIRMED] Actual Window Guard destroys Start11 Taskbar Functionality » on forum: Technical Support

Karlheinz Graf
Registered user

Posts: 5
Joined: 01/19/2021

Posted: 07/23/2022 18:14:24

Actual Window Guard destroys Start11 Taskbar Functionality

(https://www.stardock.com/products/start11/) -> https://www.youtube.com/watch?v=fXQsIpSkkOY

If you don't use an individual Start button in Start11, the Start menu doesn't open every 3rd to - 10th click and gets stuck. If you then click again, it suddenly closes, although it was not visible at all, or nothing happens.
So the menu seams to be opened, but you don't see it.

The problem does not exist if you open the menu with the Windows key or use an individual Start button.

If I close or pause Actual Window Guard, then every click work!

OS Name: Microsoft Windows 11 (x64)
OS Version: 10.0.22621.436, station (x64)
Actual Tools Program Name: Actual Window Guard
Actual Tools Program Version: 8.14.7
Conflicting Program Name: Start11
Conflicting Program Version: 1.25

Actions Required to Reproduce the Problem:
Install Start 11, activate Taskkbar extension and set settings as follows and then try to click start button a few times and you see the problem:

Top

Bogdan Polishchuk
Administrator

Posts: 4080
Joined: 04/04/2012

Posted: 07/29/2022 21:31:30

Hello, Karlheinz

Thank you for contacting us.

Quote
If you don't use an individual Start button in Start11, the Start menu doesn't open every 3rd to - 10th click and gets stuck. If you then click again, it suddenly closes, although it was not visible at all, or nothing happens.

This problem has been confirmed. As I can see, Start11 itself has similar problems in Windows 11 if the "Let Start11 enhance the taskbar" option is disabled. But when it's enabled Start button works mostly smooth and running our software then causes the problem. We'll try to fix it and will post here when the problem is fixed.

The problem happens if the "Use the Start11 Start menu" option is enabled (any Start11 menu style) and as you already mentioned the "Use a custom button image" option for start button is disabled.

Unfortunately, there seems to be no other workaround for this problem than to use a custom start button image. If you want to have the original Windows 11 start button image, you can try this set of icons for example (the real download button is right below the File list section), or search for something closer to the original icon. Is this solution acceptable for you?

Best regards.