Stay always on top resets in Office 365 - Forum «Technical Support»

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Topic: «Stay always on top resets in Office 365 » on forum: Technical Support

Robert Winstanley
Registered user

Posts: 1
Joined: 10/23/2018

Posted: 10/23/2018 16:13:39

If you have a document open that contains a table in either Word or Excel and you click inside the table a tab is displayed in the title bar with the title "Table Tools". If you have Stay always on Top set then the setting is always removed when during the change of displaying the tab.

Steps to reproduce
1. Open document and create a table
2. Set Stay always on
3. Click inside the newly cre ate d table
4. Click outside the table
5. The document will no longer stay on top and the pin icon has restored to the horizontal

This is reproducible every time.

Actual Window Manager 8.13.2
Windows 10 Pro Version 1803 OS Build 17134.345
Microsoft Word for Office 365 MSO (16.0.10827.20118) 32-Bit
Microsoft Excel for Office 365 MSO (16.0.10827.20118) 32-Bit

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Bogdan Polishchuk
Administrator

Posts: 4080
Joined: 04/04/2012

Posted: 11/15/2018 18:07:38

Hello, Robert

Sorry for the delay.

Unfortunately, for now we don't have access to the version of Microsoft Office you have this problem with, and the problem doesn't persist in the older versions of Microsoft Office 2016 applications.

Could you try to use the "Freeze" option for the "Stay always-on-top" title button? You need to go to specific settings of Actual Window Manager which are applied to Microsoft Office applications. You can open them right from the Office apps windows – click the “Manage window settings” title button (Wrench icon) or the extra window menu item with the same name and then click the "Modify applied settings" item of the menu. A configuration window for the specific settings will open. Go to the Title Buttons section, select "Stay always-on-top" item in the list and check the "Freeze" option in the "Action options" section. Then press Apply (if you open the settings window from the configuration module of AWM, then press Apply both in the settings window and in the main configuration window). See whether it helps.

Best regards.

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