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Topic: «Mirror a Monitor doesnt Mirror a Tooltip in Word » on forum: Technical Support   Views: 2660
 
Aroc
Registered user
 
 Posts: 3
Joined: 10/12/2016
Posted: 11/10/2016 17:51:35
 
 
 Hello

Im using the Testversion of the Software, since i need to Clone my Monitor to another one. I can say, so far its nearly perfect - good quality and the mirror speed is very fast.

But there is one bug that i noticed, when i open Microsoft Word, there is a Tooltip when u want to Format a Word. This Tooltip is invisible on the Mirrored Screen.

Here is a Screenshot of the Tooltip:

User added an image

Can i change it that it gets displayed correctly?
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 11/15/2016 21:40:50
 
 
 Hello, Aroc

What OS are you running (name, 32- or 64-bit)?

What version of Microsoft Word are you running?

What our product are you running (name, version)?

Are you sure that Monitor is specified as source type in the mirror settings, not the Word Window?

Best regards.
 
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Aroc
Registered user
 
 Posts: 3
Joined: 10/12/2016
Posted: 11/18/2016 16:33:21
 
 
 Hello

Im using Windows 7 64Bit
Im using Microsoft Word 2013

User added an image
Im using Actual Multiple Monitors 8.9.2

User added an image

This are the current Settings, so its set to Mirror the Monitor (1 -> 3)

I've got a License for the Multiple Monitors tool now, since the Trial run out.

I also saw it doesn't mirror any Tooltips from Word. As when I click to select a Color ect, all of those don't get mirrored.

Hope you can help me.
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 11/19/2016 22:12:56
 
 
 Aroc,

The problem has been confirmed. It happens in non-Aero themes, the problem doesn't persist in the Aero theme.

We'll try to fix it and will post here when/if the problem is fixed.

Best regards.
 
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