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Topic: «Missing video » on forum: Technical Support   Views: 1927
 
Gee Ware
Registered user
 
 Posts: 1
Joined: 02/09/2016
Posted: 02/09/2016 03:23:41
 
 
 I am mirroring monitor 2 to monitor 3. Everything works great...except for one thing.  When running Powerpoint I see all the slides on both monitors but when running an inserted video in Powerpoint, Mon2 shows the video ok, but Monitor 3 is blank.
Same happens if if just link the video rather than insert it. Is this a bug, or am I missing a setting somewhere?

Powerpoint 2010
Windows 7 64bit
Actual Tools V8.7, Multiple Monitors/Mirroring
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 02/10/2016 12:59:51
 
 
 Hello, Gee

This problem can be associated with video card, with its drivers and with the way the particular video player works, as video from PP2010 are succesfully mirrored for me. Are you able to succesfully mirror video from other video players, from the internet browser windows?

What Windows theme are you using? Could you change it to Aero and see whether it helps?

What video card do you have? Are you using the latest version of the video drivers? If you don't, then could you update your drivers and see whether it helps?
 
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