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Topic: «Applications running under AWM process » on forum: Technical Support   Views: 2920
 
Zardoz2293
Advanced user
 
 Posts: 302
Joined: 07/27/2010
Posted: 01/05/2015 21:38:23
 
 
 AWM launches Applications under it's process. Therefore, if AWM should malfunction or otherwise get terminated so do all the Applications which were launched under it. Is there a way through AWM to force Application launching from either Windows Explorer or Csrss without major effort via the end-user?

Sincerely,
Lars
 
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Alexander Salnikov
Administrator
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 Posts: 235
Joined: 07/17/2013
Posted: 01/06/2015 14:19:41
 
 
 Good day,

Actually the situation,that you described shouldn't happen. It would be great if you would be able to send me your settings via the Send to Tech Support tool (Tools-Configuration-Send to Tech Support) attaching link to this thread while filling in the form.
Also,does this happen with all the programs or with specified ones? If with specified,could you please name them with their versions.

We will investigate further on this situation.

Have a nice day!

Any questions?Mail to support@actualtools.com!
 
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Zardoz2293
Advanced user
 
 Posts: 302
Joined: 07/27/2010
Posted: 01/08/2015 21:21:02
 
 
 1. There are two AWM processes executing.

2. Configuration settings have been sent as requested with thread link.

3. I believe everything executed as a child process under AWM.

4. As far as versions of software, all the most current. Can provide greater detail if needed if Configuration settings doesn't provide answer.



Sincerely,
Lars
 
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Vasiliy Ivachev
Administrator
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 Posts: 2073
Joined: 11/09/2010
Posted: 01/14/2015 11:39:41
 
 
 Hello Lars,

Thanks for configuration files.

Unfortunately, I was unable to reproduce the problem.

Could you provide a step by step description of how to reproduce the problem where AWM's child processes will be terminated (how exactly are you running an AWM's child process, how are you terminating an AWM's process, which exactly AWM's process are you terminating etc.)?

Best regards.
 
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Zardoz2293
Advanced user
 
 Posts: 302
Joined: 07/27/2010
Posted: 01/14/2015 14:03:51
 
 
 I provided a reply with the steps and a video of the process.

Please let me know if this helps resolve how to reproduce.

Sincerely,
Lars
 
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