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Topic: «Quickbooks Window won't work » on forum: Technical Support   Views: 8991
 
vanderark1
Registered user
 
 Posts: 3
Joined: 04/27/2014
Posted: 04/27/2014 22:34:10
 
 
 AMM works fine for my three monitors for every application and window I've tried with it.

However, Quickbooks 2013 won't behave.

I am using Windows 7 Professional.

I have set specific settings for the QB's login in window - that always works.  I have set specific settings for the regular QB's window to fill the monitor and it always opens minimized.

When it does, it shrinks all the windows inside the QB's desktop which is a major pain.

If I delete the specific windows settings for the QB's main window - it opens tiny in the upper right corner of the monitor.  I've tried all combinations of having and not having specific windows settings for the login and/or the main windows.

Nothing works.

Any ideas?
 
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Alexander Mihalkin
Administrator

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 Posts: 502
Joined: 04/21/2014
Posted: 04/29/2014 16:11:36
 
 
 Hello, vanderark1!

The problem of improper behavior of Startup Specific Settings rules has been confirmed for Quickbooks Pro 2013. We will try to fix it.

Please specify the version of Quickbooks 2013 you are using.

Also please tell me if I am correct in understanding that you use Desktop Divider to fill the monitor with QB window.

Best regards.

support@actualtools.com
 
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Gerard Booth
Advanced user
 
 Posts: 119
Joined: 08/04/2008
Posted: 04/30/2014 02:18:14
 
 
 I can confirm similar behaviour with startup settings using QuickBooks Pro 2014. In that QuickBooks opens on the correct monitor but always opens maximised not matter what I have the window size set to.

Best Regards
 
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Alexander Mihalkin
Administrator

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 Posts: 502
Joined: 04/21/2014
Posted: 04/30/2014 14:17:59
 
 
 Thank you very much, Gerard!

We will investigate it.

Best regards.

support@actualtools.com
 
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vanderark1
Registered user
 
 Posts: 3
Joined: 04/27/2014
Posted: 04/30/2014 18:28:55
 
 
 Here is the release info on my QuickBooks:

QuickBooks Pro 2013 Release R12P+U(130628D)

Thanks for your help!
 
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vanderark1
Registered user
 
 Posts: 3
Joined: 04/27/2014
Posted: 04/30/2014 18:30:37
 
 
 Yes - I have the settings set to use Desktop Divider - though the monitor it goes to is just one section - full monitor.  I've tried it various ways.

My QB's always opens minimized no matter how I set it
 
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Gerard Booth
Advanced user
 
 Posts: 119
Joined: 08/04/2008
Posted: 05/26/2014 22:59:07
 
 
 Just tried AWM 8.2 beta2. The issue is still present with QuickBooks Pro 2014.
I have found another anomaly with the Title Bar Buttons when applied to the QuickBooks 2014 window.
I have the buttons set to compact mode and they expand and work fine when mouse left clicked.
However if I right click any of the buttons QuickBooks itself as well as all the title bar buttons freeze up and become unresponsive. If I then click another window or an empty part of the desktop, QuickBooks and the title bar buttons become responsive again. Until I right click one of the buttons again and the process repeats.

Best Regards
 
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Vasiliy Ivachev
Administrator
-retired-
 
 Posts: 2073
Joined: 11/09/2010
Posted: 06/12/2014 19:57:09
 
 
 Hello gentlemen,

Quote
Just tried AWM 8.2 beta2. The issue is still present with QuickBooks Pro 2014.
I have found another anomaly with the Title Bar Buttons when applied to the QuickBooks 2014 window.
I have the buttons set to compact mode and they expand and work fine when mouse left clicked.
However if I right click any of the buttons QuickBooks itself as well as all the title bar buttons freeze up and become unresponsive. If I then click another window or an empty part of the desktop, QuickBooks and the title bar buttons become responsive again. Until I right click one of the buttons again and the process repeats.
Gerard, the problem has been confirmed.
We'll try to fix it.

Best regards.
 
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Alex Fadeyev
Administrator

Moderator
 
 Posts: 1436
Joined: 09/30/2005
Posted: 07/08/2016 22:07:14
 
 
 Gerard,

The reported "title buttons anomaly" has been fixed in the just released Actual Window Manager 8.9 beta 2 - you can try it out.
 
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