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Topic: «AWM - Problem with PureSync » on forum: Technical Support   Views: 2903
 
Sigma Alpha
Registered user
 
Posts: 8
Joined: 11/21/2013
Posted: 11/21/2013 22:10:25
 
 
Hello,

sorry for my bad Englisch.
I have a Problem with AWM and PureSync.
When i press in PureSync File, Edit etc. the menu close immediately.
When AWM is deactiv the Menus works fine


Alpha
 
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Alexander Salnikov
Administrator
-retired-
 
Posts: 235
Joined: 07/17/2013
Posted: 11/25/2013 13:36:51
 
 
Hello,

Could you please specify the version of PureSync,AWM and Windows that you are using ATM?

Any questions?Mail to support@actualtools.com!
 
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Sigma Alpha
Registered user
 
Posts: 8
Joined: 11/21/2013
Posted: 11/26/2013 18:13:45
 
 
Hello,

yes i can:
Windows 7 x64 (with all patches)
PureSync 3.7.8
AWM 7.5.1 (and tested on 8.0.3)
 
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Vasiliy Ivachev
Administrator
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Posts: 2073
Joined: 11/09/2010
Posted: 11/27/2013 17:58:16
 
 
Hello,

Could you send me your configuration files (Actual Window Manager -> Tools -> Configuration -> Send to Tech Support)?
 
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Sigma Alpha
Registered user
 
Posts: 8
Joined: 11/21/2013
Posted: 11/28/2013 12:41:56
 
 
Hello  Vasiliy,

i have send from AlphaSigma at gmx dot de.


Alpha
 
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