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Topic: «WinBox issue with AMM » on forum: Technical Support   Views: 3559
 
Mark Havey
Registered user
 
 Posts: 3
Joined: 01/07/2013
Posted: 01/07/2013 18:50:36
 
 
 Hi,

I am having an issue with AMM and WinBox (v5.9) and would like some feedback please on if this can be fixed. When accessing a specific site in WinBox, the left hand menu options work fine, with the exception of any that have sub menu option - those will not open when AMM is running.  

I can stop AMM and then access all the WinBox controls, but I use it very regularly and this is not a viable option long term.

Does anyone know what causes this, and more importantly, a work around to AMM to fix this so I do not have to turn AMM off 20-30 times day in order to use WinBox?

Thanks in advanced for any assistance with this.


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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 01/15/2013 01:48:53
 
 
 Hello Mark.

What version of AMM are you running?

What OS are you running (version, 32 or 64-bit)?

Have you tried to add WinBox to exclusion list of AMM?

Could you give me a download link for WinBox?

Best regards.
 
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Mark Havey
Registered user
 
 Posts: 3
Joined: 01/07/2013
Posted: 01/15/2013 19:08:32
 
 
 Hi Bogdan, thanks very much for the reply.

AMM is version 4.2
OS is Windows 7 Pro 64-bit. I also tested with 32-bit, got the same results
Winbox found here -> WinBox
I had not previously tried the exclusion list, but just tested this and it did not correct it.

Thanks again, any help solving this would be greatly appreciated.

Mark
 
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Mark Havey
Registered user
 
 Posts: 3
Joined: 01/07/2013
Posted: 01/31/2013 23:44:30
 
 
 Hi Bogdan,

It's been a couple weeks, any advice on how I can correct this?

tia,

Mark
 
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