Error Moving PowerPoint To Secondary Monitor - Forum «Technical Support»

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Topic: «Error Moving PowerPoint To Secondary Monitor » on forum: Technical Support

Mike Rawdon
Registered user

Posts: 3
Joined: 10/10/2012

Posted: 10/10/2012 15:12:21

When I open a PowerPoint document on my primary monitor and the switch it to the secondary monitory(Using the Move to Monitor button) PowerPoint no longer functions. The entire window becomes non-clickable. If I click Minimize or Restore Down the window becomes functional again.
The reverse does not occur moving from the secondary to primary monitor is fine.

I frequently review PowerPoint documents so I go through this flow frequently.

This occurs using Actual Window Manager 7.2 on Windows 7 SP1.

Let me know if there are any additional details needed.

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Bogdan Polishchuk
Administrator

Posts: 4080
Joined: 04/04/2012

Posted: 10/11/2012 00:01:50

Hello Mike.

What version of PowerPoint are you running?

I was unable to reproduce the issue with PowerPoint 2007.

Best regards.

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Mike Rawdon
Registered user

Posts: 3
Joined: 10/10/2012

Posted: 10/11/2012 13:03:58

I'm using Office 2010 14.0.6123.5001(64 bit)

Thanks

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Bogdan Polishchuk
Administrator

Posts: 4080
Joined: 04/04/2012

Posted: 10/15/2012 00:32:40

Hello Mike.

Are you running 32 or 64-bit version of Windows 7?

Please send us your configuration files using the Send to Tech Support tool.

Best regards.

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Mike Rawdon
Registered user

Posts: 3
Joined: 10/10/2012

Posted: 10/15/2012 08:48:31

I just sent that in. I'm using 64 bit Windows

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Bogdan Polishchuk
Administrator

Posts: 4080
Joined: 04/04/2012

Posted: 10/16/2012 03:56:32

Hello Mike.

I was unable to reproduce the issue.

Please give me the exact sequence of actions leading to this problem.

Best regards.

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