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Topic: «AWM 6.7 and Spotify » on forum: Technical Support   Views: 5071
 
Mike Nelson
Registered user
 
 Posts: 26
Joined: 09/23/2011
Posted: 11/11/2011 08:45:17
 
 
 I don't know if there is anything you can do about it, but I figured I would report it.

The AWM Taskbar doesn't play nice with Spotify. Spotify works fine on the regular taskbar, but on the AWM it is slow to respond. Sometimes AWM fails to capture it's task icon corrently. (IE: I have Spotify pinned to the AWM taskbar, but sometimes I end up with two Spotify icons.)

AWM does seem to get Spotify under control, it just seems to take a little more processing (which hangs the whole taskbar momentarily) every time I try to do something with Spotify.

Let me know if I can provide any more info.
 
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Vasiliy Ivachev
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 Posts: 2073
Joined: 11/09/2010
Posted: 11/13/2011 20:34:03
 
 
 Hello Mike,

Thanks for the post.

What OS are you running (version, x32 or x64)?

What version of Spotify do you use?

Could you give me a step-by-step description of how to reproduce these problems?

Best regards.
 
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Mike Nelson
Registered user
 
 Posts: 26
Joined: 09/23/2011
Posted: 11/14/2011 15:18:54
 
 
 I'm on Win7 Pro 64.

Spotify 0.6.2.243

This happens most often when I leave Spotify running for an extended period of time. Whether it is minimized or not doesn't seem to make a difference. I'll try to keep track of the amount of time more exactly, but an educated guess would at least an hour or so.
 
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Vasiliy Ivachev
Administrator
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 Posts: 2073
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Posted: 11/16/2011 03:26:47
 
 
 Hello Mike,

Thanks for the response.

Quote
but on the AWM it is slow to respond
- Could you clarify this?
Is it slow to response via the taskbar preview or via the application?
What actions are slow to response?

Quote
I have Spotify pinned to the AWM taskbar, but sometimes I end up with two Spotify icons.
- How often does the problem occur?

Quote
Sometimes AWM fails to capture it's task icon corrently.
- This problem has been confirmed. We'll try to fix it.

Best regards.
 
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Mike Nelson
Registered user
 
 Posts: 26
Joined: 09/23/2011
Posted: 11/28/2011 16:40:03
 
 
Quote

but on the AWM it is slow to respond
- Could you clarify this?
Is it slow to response via the taskbar preview or via the application?
What actions are slow to response?

Right click actions are slow to respond. (Right click - quit, right click - play recent track, etc.)

The problem occurs anytime I have Spotify open for more than an hour or so.

Hope that helps.
 
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Vasiliy Ivachev
Administrator
-retired-
 
 Posts: 2073
Joined: 11/09/2010
Posted: 11/29/2011 22:58:27
 
 
 Hello Mike,

Thanks for the response.

Unfortunately, I can't reproduce the problem.

Could you send me (support@actualtools.com) a small video with this problem?

Best regards.
 
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