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Topic: «Purchase Mistake , My bad... » on forum: Technical Support   Views: 4748
 
Marco Belmonte
Registered user
 
Posts: 2
Joined: 02/16/2011
Posted: 02/16/2011 17:41:52
 
 
Ok, chalk this one up to user stupidity - not sure how to proceed.

I've been using the beta of Actual Multiple Monitors and it's been awesome and exactly what I've been looking for (a few weird anomolies but I can ask about that later).

Anyways, finally decided to purchase it and after I was done I realized I had accidently purchased Actual Windows Manager instead!

What is the procedure for fixing this and getting a registration code for Actual Multiple Monitors (it's $10 cheaper - I don't mind eating that - I just want to register the right product - lol!)

Thanks for the help!
 
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zegames zegames
Advanced user
 
Posts: 188
Joined: 02/02/2010
Posted: 02/16/2011 20:31:55
 
 
Keep with AWM, this suite has features of all Actual Tools products. :D
 
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Marco Belmonte
Registered user
 
Posts: 2
Joined: 02/16/2011
Posted: 02/17/2011 03:17:44
 
 
Quote
zegames zegames wrote:
Keep with AWM, this suite has features of all Actual Tools products. :D

Yes, but can I just install the Multiple Monitors part? That's all I want and need...
 
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Vasiliy Ivachev
Administrator
-retired-
 
Posts: 2073
Joined: 11/09/2010
Posted: 02/17/2011 21:52:30
 
 
Hello Marco,

Could you send me a e-mail at support@actualtools.com with your registration data and your requirements?

Best regards.
 
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Thomas P
Registered user
 
Posts: 5
Joined: 04/21/2013
Posted: 04/21/2013 02:29:28
 
 
Hi,

in my case the "error" happened the other way round:


First I purchased AMM and later I found out that AWM is the better option for me.

What can be done?

Thanks for your help.

Windows 8.1 Pro 64-bit w/ Media Center
Actual Window Manager 8.1
 
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Vasiliy Ivachev
Administrator
-retired-
 
Posts: 2073
Joined: 11/09/2010
Posted: 04/23/2013 01:57:32
 
 
Hello Thomas,

Could you send me (support@actualtools.com) an email with your registration inforamtion and your request?

Best regards.
 
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