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Topic: «Can't Enable Secondary Monitor Windows 7 64bit » on forum: Technical Support   Views: 4862
 
Scott Mark
Registered user
 
 Posts: 5
Joined: 10/11/2010
Posted: 10/11/2010 22:17:04
 
 
 Currently on the trial of Actual Multiple Monitors
Windows 7 64bit Enterprise
GeForce GTX 460 video card

I am able to successfully right click on the tray icon and Disable Secondary Monitors but I am unable to Enable Secondary Monitors. I can select the option but nothing happens. I end up having to go into the NVidia Control Panel to re-enable it.

Any suggestions?

Thanks!
 
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Scott Mark
Registered user
 
 Posts: 5
Joined: 10/11/2010
Posted: 10/12/2010 17:00:31
 
 
 Is there anyone that can suggest anything on this or that I can work with to resolve it?

Like I said in my other (lock gadgets) thread, I am really hoping this software will do what I need and will be more than happy to purchase it. Because I do this action (disable/enable) often, I would really like to find out if there is a way to make it work correctly.
 
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Tatiana Jack
Administrator
-retired-
 
 Posts: 616
Joined: 08/06/2008
Posted: 10/13/2010 01:45:33
 
 
 Dear Scott,

Could you try to reproduce the problem with the beta version?

E-mail: support@actualtools.com
 
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Scott Mark
Registered user
 
 Posts: 5
Joined: 10/11/2010
Posted: 10/13/2010 12:23:13
 
 
 Hey Tatiana,

Thank you for your reply. As a brief summary of our email for anyone that may experience this themselves:

This turned out being an issue with my machine and not the AMM software itself. When I was preparing to make a screenshot of my Screen Resolution screen I noticed that there was a third monitor (I only have 2) showing disabled. I hadn’t ever seen this before since I have been using the NVidia Control Panel to manage this. Once I deleted that third monitor, that shouldn’t have been there in the first place, the ENABLE/DISABLE functions in AMM worked perfectly!
 
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