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Topic: «AWM shuts down immediately after startup on Win 10 machine , AWM shuts down immediately after statup on Win 10 machine » on forum: Technical Support   Views: 19203
 
Brian
Registered user
 
 Posts: 5
Joined: 09/11/2015
Posted: 09/11/2015 13:07:39
 
 
 Hate to hijack Stephens thread but the same thing happens to me, but on Windows 7.  

8.4 is fine.
8.5 and 8.5.1 both shutdown a second or two after starting.
No debug file is automatically created.

Message was sent to technical support several days ago, no response yet.
 
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Stephen Neilsen
Registered user
 
 Posts: 18
Joined: 08/28/2015
Posted: 09/12/2015 12:08:57
 
 
 Alex,

Seems as though we have no choice if we want to get to the bottom of this problem. What is involved?
 
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Vasiliy Ivachev
Administrator
-retired-
 
 Posts: 2073
Joined: 11/09/2010
Posted: 09/17/2015 15:49:41
 
 
 Hello Stephen,

Please follow the instruction sent to you through email.
 
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Stephen Neilsen
Registered user
 
 Posts: 18
Joined: 08/28/2015
Posted: 09/18/2015 03:48:15
 
 
 Problem is still present. Also, no log file created.
 
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Stephen Neilsen
Registered user
 
 Posts: 18
Joined: 08/28/2015
Posted: 09/18/2015 08:50:15
 
 
 Actually  ;) It WORKS!!! I did not fully uninstall it before. I then went and did a complete uninstall and it is working fine. Looks good now that the taskbars are all the same colour.
 
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Stephen Neilsen
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 Posts: 18
Joined: 08/28/2015
Posted: 09/19/2015 07:35:03
 
 
 So, what now?
 
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Stephen Neilsen
Registered user
 
 Posts: 18
Joined: 08/28/2015
Posted: 09/19/2015 09:05:16
 
 
 OK, it's stopped working again after a reboot. Also, no log file generated.
 
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Stephen Neilsen
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 Posts: 18
Joined: 08/28/2015
Posted: 09/19/2015 09:42:11
 
 
 I have just downloaded and installed Actual Multiple Monitors 8.5.2 and it is working. I cannot however access the configuration file to adjust settings. It simply won't load.
 
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Alex Fadeyev
Administrator

Moderator
 
 Posts: 1436
Joined: 09/30/2005
Posted: 09/20/2015 00:18:48
 
 
 Stephen, please try out the just released update 8.5.3 - it should work as before, including Configuration and other components.

Thank you for your help and patience! :)
 
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Stephen Neilsen
Registered user
 
 Posts: 18
Joined: 08/28/2015
Posted: 09/25/2015 08:46:26
 
 
 Working like a dream after 24 hours. May I ask, what was the problem?
 
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