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Topic: «[FIXED] InDesign CS4 crashes from Multiple Monitors » on forum: Technical Support   Views: 9091
 
Mark Christensen
Registered user
 
 Posts: 3
Joined: 07/18/2012
Posted: 07/18/2012 10:47:05
 
 
 I installed Multiple Monitors v 4.1 last week. Really like it but it causes my InDesign CS4 to crash a LOT. I get an error message referencing ammemb.dll file. My set up is Windows 7 Pro 32 bit with 3 GB RAM. InDesign is CS4 with all current patches (v 6.0.6).

Is anyone else having this problem. I don't have any issues with Photoshop or Bridge CS4, just InDesign. Is there a fix?

I saw a reference to InDesign in the changelog for v4.1 (http://www.actualtools.com/multiplemonitors/whatsnew/) as a fixed error, but not in my case. InDesign worked fine until installing Multiple Monitors.

Any ideas?

Thanks.

Mark
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 07/19/2012 04:36:03
 
 
 Hello Mark.

The issue with Adobe applications has been fixed recently, the installation files for the number of our programs have been refreshed. Please download the AMM 4.1 installation file and reinstall AMM.

Best regards.
 
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Mark Christensen
Registered user
 
 Posts: 3
Joined: 07/18/2012
Posted: 07/19/2012 10:26:29
 
 
 OK I'll give it a try. Thanks.
 
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Mark Christensen
Registered user
 
 Posts: 3
Joined: 07/18/2012
Posted: 07/19/2012 13:28:44
 
 
 Working good so far! Thanks!
 
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