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Topic: «
Problem with WebEx PCNow
» on forum:
Technical Support
Views: 12157
Martyn Kenyon
Advanced user
Posts:
135
Joined:
04/22/2006
Posted:
04/26/2006 05:59:31
If AWM acts on a window for WebEx PCNow then when I try to close the Webex Window it goes into a loop asking me if I really want to close it, I say YES and it asks again. The only way to close the window is to use Task Manager.
Martyn
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Alexey Fadeyev
Administrator
Moderator
Posts:
1436
Joined:
09/30/2005
Posted:
04/28/2006 05:08:45
Martyn, thanks for the note. Please send us your settings file. Is is named "WindowRules.ini" and located in the AWM installation folder ("C:\Program Files\Actual Window Manager" by default).
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Guest
Guest
Posted:
04/29/2006 04:27:44
Alexey
I've emailed the ini file to your support email address.
Martyn
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Alexey Fadeyev
Administrator
Moderator
Posts:
1436
Joined:
09/30/2005
Posted:
05/02/2006 01:40:26
Martyn, I have got your mail with the configuration file, thanks. Please specify also what version of
WebEx PCNow
do you use.
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Martyn Kenyon
Advanced user
Posts:
135
Joined:
04/22/2006
Posted:
05/02/2006 03:06:02
Alexey
WebEx PCNow is web based, so I don't have a version on my PC. It automatically uses the latest version on the web site.
Martyn
Martyn
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Alexey Fadeyev
Administrator
Moderator
Posts:
1436
Joined:
09/30/2005
Posted:
05/02/2006 04:26:42
Martyn,
Well, I have already discovered this fact myself.
But there
another question arises
: what, in this case, do you call the "Webex Window"?
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Martyn Kenyon
Advanced user
Posts:
135
Joined:
04/22/2006
Posted:
05/06/2006 04:19:56
Alexey
When I use the Webex site to connect to a remote PC it opens a new window on my PC which displays the screen of the remote PC. Any keystrokes I make in this window are then relayed to the remote PC.
Martyn
Martyn
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Martyn Kenyon
Advanced user
Posts:
135
Joined:
04/22/2006
Posted:
05/09/2006 04:31:55
Alexey
I've now purchased Version 4 and tested this again. I'm still getting the same problem. I've recorded the screen to demonstrate. I'll email the AVI file to your support email address.
Martyn
Martyn
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Alexey Fadeyev
Administrator
Moderator
Posts:
1436
Joined:
09/30/2005
Posted:
05/17/2006 02:59:09
Martyn, thanks for a record. I have restored the situation on my machine and already answered to you by e-mail. Just in case: currently you should exclude the main PCNow window using the following Target Window criteria values:
Window class: ATConfContainerWindow
Window caption: WebEx PCNow
Program: IEXPLORE.EXE
It seems the "Window caption" criterion is optional and can be omitted.
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