Bug not fixed in version 5 - Forum «Technical Support»

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Topic: «Bug not fixed in version 5 » on forum: Technical Support

n one
Registered user

Posts: 3
Joined: 02/18/2010

Posted: 02/18/2010 11:27:13

I have a license for version 5. There was a bug with the Actual Window Manager and windows themes but you only fixed it in version 6. You make people pay for bug fixes. I don't think this is fair. When I pay for software I expect it to work as advertised. If this isn't fixed in version 5 I'd like my money back.

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Tatiana Jack
Administrator
-retired-

Posts: 616
Joined: 08/06/2008

Posted: 02/18/2010 23:59:00

Dear Peter (if i have correctly identified you),

Since you bought the license for the version 5.4, i.e. after July 9, 2009, - you are eligible to get the free upgrade to version 6.0. Please contact our technical support [support@actualtools.com] to get a new registration code. (http://www.actualtools.com/support/faq/#upg1)

E-mail: support@actualtools.com

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