Certain Application will not 'Minimize To Tray' - Forum «Technical Support»

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Topic: «Certain Application will not 'Minimize To Tray' , Other programs/applications 'minimize to tray' fine, but this one does not » on forum: Technical Support

Alex McB

Posts: 5
Joined: 04/17/2019

Posted: 03/13/2025 00:21:05

I feel like I've had a pretty good experience with the suite of tools, just re-upped the license & version to 8.15.2, on Windows 11 (fully updated).
For some reason, Bluetooth Audio Receiver will not respond to the "minimize to tray" selections.
I've tried using the button after the install, after reboots, after updates and i might as well not be clicking anything- there's no response, no error, no 'blip' in the Task Manager.
Any suggestions, or will this just never work because it's a Windows Store app?
Apologies if this is asked & answered, I wasn't seeing anything in my searches.
Thanks!

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Bogdan Polishchuk
Administrator

Posts: 4111
Joined: 04/04/2012

Posted: 03/19/2025 08:40:57

Hello, Alex

Thank you for contacting us.

I was unable to reproduce the problem you describe - although the Bluetooth Audio Receiver button stays in the Windows taskbar (as it's a common problem for UWP applications) the "Minimize to tray" button works - the window is minimized and the icon in the tray appears.

Could you send us your Actual Tools program configuration files using the Send to Tech Support tool (Actual Tools program configuration module > Tools > Configuration > Send to Tech Support)? Add a link to this topic in the email.

Also please specify the exact number of your Windows build (type winver in the Search field of the Windows Start menu, press Enter. The window containing the build number will appear).

Best regards.

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