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Topic: «
AWM interfering with screen capture software
» on forum:
Technical Support
Views: 4568
JJ W
Registered user
Posts:
3
Joined:
11/11/2023
Posted:
11/11/2023 02:26:22
Hello,
I've been using AWM for years and I have a few bugs I want to ask about:
Bug #1
I just installed a screen recording software called ShareX. When recording, the program's overlay should be visible above ALL windows, but when AWM is turned on, the windows come to the front, obscuring the recording overlay.
Here's a video of the issue:
Imgur Link
Is there a setting I'm missing to tinker with "bring to front" behavior of AWM?
Bug #2
Sometimes when I click a windows explorer folder window, it does not come to the front. I have to click the window in front of it, then click the folder window again, which will force it to the front. I just upgraded AWM and the problem persists. I have tabbed windows turned on in AWM.
Bug #3
when I try to detach a tab from the explorer window, I get this error:
Top
Alex Fadeyev
Administrator
Moderator
Posts:
1436
Joined:
09/30/2005
Posted:
11/13/2023 14:38:09
Quote
When posting a bug report or requesting a help with any particular issue, please specify the following details:
name and version of the Actual Tools product that you have a problem with (e.g.
Actual Multiple Monitors 8.15.0
)
version of your
Windows
(
11, 10, 8.1, 8, 7,
etc.)
edition of your
Windows
(32-bit or 64-bit)
name and version of the 3rd party program, in case you have a problem with some particular software (e.g.
Mozilla Firefox 105.0.3
or
Google Chrome 106.0.5249.119
)
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JJ W
Registered user
Posts:
3
Joined:
11/11/2023
Posted:
11/16/2023 03:33:18
Details:
Actual Window Manager 8.14.5
Windows 10 Home
64-bit
ShareX 15.0
website
Top
Bogdan Polishchuk
Administrator
Posts:
4080
Joined:
04/04/2012
Posted:
11/16/2023 16:47:55
Hello, JJ W
Thank you for contacting us.
Quote
Is there a setting I'm missing to tinker with "bring to front" behavior of AWM
I was able to reproduce this behavior - it happens when the "Stay always-on-top" mode is enabled for the window. But this behavior happens not only with Actual Window Manager but also with other applications that have their own "Stay on top" mode.
Do you use the "Stay always-on-top" feature of AWM for the applications?
Quote
Sometimes when I click a windows explorer folder window, it does not come to the front
Is "Stay always-on-top" enabled for the tabbed explorer window and for the windows that overlap it?
Quote
when I try to detach a tab from the explorer window, I get this error:
Does the error appear every time you try to detach a tab or only sometimes?
Are you running any other explorer enhancement software besides AWM?
Could you send us a screenshot depicting the tabbed explorer window in your system.
Could you specify the exact number of your Windows build (type winver in the Search field of the Windows Start menu, press Enter. The window containing the build number will appear).
Top
JJ W
Registered user
Posts:
3
Joined:
11/11/2023
Posted:
11/22/2023 02:21:00
Quote
Do you use the "Stay always-on-top" feature of AWM for the applications?
No, it is turned off. It feels this behavior is just a glitch. To remedy it, I have to click another window, then the explorer window. Then it will come to the front. But it's annoying.
Quote
Is "Stay always-on-top" enabled for the tabbed explorer window and for the windows that overlap it?
No, it's off
Quote
Does the error appear every time you try to detach a tab or only sometimes?
Only sometimes. A restart of my PC will fix it.
Quote
Are you running any other explorer enhancement software besides AWM?
No. The only thing I can think of that would interfere is Dropbox or Google Drive. When it happens again, I'll experiment with turning off applications.
Quote
Could you send us a screenshot depicting the tabbed explorer window in your system.
Quote
Could you specify the exact number of your Windows build
Version 22H2 (OS Build 19045.3693)
Top
Bogdan Polishchuk
Administrator
Posts:
4080
Joined:
04/04/2012
Posted:
12/01/2023 12:03:08
JJ W,
Could you send us your AWM configuration files using the Send to Tech Support tool (AWM configuration module > Tools > Configuration > Send to Tech Support)? Add a link to this topic in the email.
Quote
but when AWM is turned on, the windows come to the front, obscuring the recording overlay.
Does this problem happen with all applications or with particular ones (Chrome and some other apps)?
Do you mean the problem with detaching a tab starts at some point and then the error message appears every time you detach a tab until you restart the PC? Does restarting AWM not help?
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