Can't Register Actual Virtual Desktops - Forum «Technical Support»

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Topic: «Can't Register Actual Virtual Desktops , Actual Virtual Desktops Registering » on forum: Technical Support

Cameron Branch
Registered user

Posts: 1
Joined: 09/27/2020

Posted: 09/27/2020 12:37:51

When I go to register actual virtual desktops I put in my key and it says wrong registration name/key combination. I went to type in my name and the box is grayed out and doesn't let me type.

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Bogdan Polishchuk
Administrator

Posts: 4080
Joined: 04/04/2012

Posted: 09/29/2020 06:25:46

Hello, Cameron

Thank you for contacting us.

Was the software previoulsy registered on this system?

Take a screenshot of the "Renew license" window as soon as you open it in the configuration module (AVD configuration module > Tools > License > Register/Enter new license key) and send it to bogdan@actualtools.com.

Best regards.

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