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Topic: «AWM not acting on Word 2016 , no actions, no title buttons » on forum: Technical Support   Views: 4200
 
David P
Advanced user
 
 Posts: 93
Joined: 04/16/2012
Posted: 06/27/2020 22:36:31
 
 
 Hi forum,

I can't seem to get AWM to do anything to a Word 2016 window.

I have checked and re-created the window rule multiple times.

Please advise.

Thank you
 
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Corneliu GIURGIU
Advanced user
 
 Posts: 71
Joined: 12/07/2010
Posted: 06/28/2020 00:22:39
 
 
 What if you uncheck the window class and window name so it applies to ANY word window?
 
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David P
Advanced user
 
 Posts: 93
Joined: 04/16/2012
Posted: 06/28/2020 03:07:32
 
 
 Yep, have tried that already
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 07/01/2020 10:41:58
 
 
 Hello, everyone

David, do you start Word with elevated rights (as administrator) or as different user? If yes, then try to reinstall AWM and enable the "Support system utilities and Administrative tools" option during the installation and see if it helps.

If you start Word the same way as other applications, then send us your AWM configuration files using the Send to Tech Support tool (AWM configuration module > Tools > Configuration > Send to Tech Support)? Change the "To..." address to bogdan@actualtools.com and add a link to this topic in the email.


Best regards.
 
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