Single picture for entire desktop makes all screens black - Forum «Technical Support»

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Topic: «Single picture for entire desktop makes all screens black » on forum: Technical Support

Mitchell Elfering
Registered user

Posts: 1
Joined: 06/19/2020

Posted: 06/19/2020 07:04:20

I successfully set a high res image as my background across all 3 monitors, but then when I was changing to a different picture I only got a black screen. I have been able to change the color from black via the windows personalize, but I can't get a single image to become the whole background again. I can still set an individual image for each monitor, but not one for all. :?:

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Bogdan Polishchuk
Administrator

Posts: 4080
Joined: 04/04/2012

Posted: 06/28/2020 15:01:41

Hello, Mitchell

Thank you for contacting us.

If you're running Actual Window Manager could you download this file UseJPEGCodec.reg, install it and see whether the problem goes away?

If you're running Actual Multiple Monitors use this file instead – UseJPEGCodecAMM.reg

Best regards.

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