Lagging and response times - Forum «Technical Support»

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Topic: «Lagging and response times , Slow Mouse response, screen refresh slow and lagging in repsonse » on forum: Technical Support

Patrick Donovan
Registered user

Posts: 1
Joined: 02/08/2018

Posted: 02/08/2018 03:43:49

I have recently noticed in the last 2 months (I believe) the screen seems to be lagging (slow response) when using my mouse and going from screen to screen, application to application. At first I thought it was my mouse causing the slow actions when using it to move screens around and interacting with the programs on the screens so I bought a new Lenovo precision wireless mouse. But it appears it is not the mouse. Hard to explain other than things seem to be working in slow motion on my screens. I mainly work with Excel files. My system is a 2 year old Thinkpad, 16GB Memory, 64bit operating system and about 1/2 of my hardfile available. It seems to be getting worse each week. Any advice would be greatly appreciated

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Alex Fadeyev
Administrator

Moderator

Posts: 1436
Joined: 09/30/2005

Posted: 02/08/2018 17:59:32

Hi Patrick,

Thank you for the feedback. However,

Quote

When posting a bug report or requesting a help with any particular issue, please specify the following details:

name and version of the Actual Tools product that you have a problem with (e.g. Actual Multiple Monitors 8.11)
version of your Windows (10, 8.1, 8, 7, Vista, XP, etc.)
edition of your Windows (32-bit or 64-bit)
name and version of the 3rd party program, in case you have a problem with some particular software (e.g. Mozilla Firefox 22.0)

In addition, please specify how many cores your CPU does have.

Also, please make sure that your system did not catch a virus/rootkit recently.

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