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Topic: «License has disappeared » on forum: Technical Support   Views: 2348
 
chrishermann Hermann
Registered user
 
 Posts: 2
Joined: 01/29/2018
Posted: 01/29/2018 19:56:20
 
 
 Not much to say. A couple of days ago the taskbars from my other screens disappeared and I couldn't get them back. I noticed today that the license is missing ... I have received no notification of renewal due so I think it has gotten 'lost' in the various Spectre/Meltdown fixes from M$

Any ideas of what to do? Did I miss a post on what to do already? If so, sorry ...
 
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chrishermann Hermann
Registered user
 
 Posts: 2
Joined: 01/29/2018
Posted: 01/29/2018 20:04:09
 
 
 Update: License expires January 18 2018 I have just seen - so I need a new license. Never got an update notice (or I missed it).
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 01/30/2018 17:58:47
 
 
 Hello, Chris

Although the free updates period associated with the purchased license has expired on January 18 2018, your registration code should fit the latest version of Actual Multiple Monitors 8.11.3 as it has been released on December 30 2017, before the free updates period had expired.

It is strange, that the license is missing. Have you tried to enter the registration code again? If the code is not accepted, could you send us a screenshot of the message you get when trying to enter the code.

Best regards.
 
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