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Topic: «[CONFIRMED] Problem with MAGIX Music Maker » on forum: Technical Support   Views: 11354
 
Tobias Stengg
Registered user
 
Posts: 12
Joined: 07/05/2016
Posted: 02/07/2017 17:20:41
 
 
Hello everyone!

I can't tell exactly what the problem is, but once I start Actual Window Manager 8.10 I cannot run MAGIX Music Maker anymore.
If I disable Actual Window Manager I can use MAGIX Music Maker without any problems, but once I start Actual Window Manager MAGIX Music Maker will not start anymore.
I don't know if this is a problem of MAGIX or the ASIO driver MAGIX uses or Actual Window Manager.

Maybe someone can help me with this.
 
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Bogdan Polishchuk
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Posts: 4080
Joined: 04/04/2012
Posted: 02/07/2017 20:37:56
 
 
Hello, Tobias

Could you specify what OS you're running (name, 32- or 64-bit edition) and the version of MAGIX Music Maker you're running.

Best regards.
 
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Tobias Stengg
Registered user
 
Posts: 12
Joined: 07/05/2016
Posted: 02/07/2017 21:04:26
 
 
Hello Bogdan!

I run Windows 8.1 Pro N 64-bit.
I tried the current MAGIX Music Maker Premium (2017) and MAGIX Music Maker 2016 Live.

Best regards.
 
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Bogdan Polishchuk
Administrator
 
Posts: 4080
Joined: 04/04/2012
Posted: 02/09/2017 22:48:56
 
 
Tobias,

The problem has been confirmed, we'll try to fix it and will post here when/if it's fixed.

Seems like the only way to launch Music Maker while Actual Window Manager is running is to reinstall Actual Window Manager and disable the "Support system utilities and administrative tools" option during the installation and then launch Music Maker in the "Run as administrator" mode. In this case Music Maker won't be affected by Actual Window Manager at all and will be launched succesfully.

Best regards.
 
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Tobias Stengg
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Posts: 12
Joined: 07/05/2016
Posted: 02/12/2017 06:22:03
 
 
Dear Bogdan!

Ok, thank you!

Best regards.
 
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