Unwanted monitor refresh rate change - Forum «Technical Support»

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Topic: «Unwanted monitor refresh rate change » on forum: Technical Support

Eric Gooch
Registered user

Posts: 10
Joined: 01/16/2012

Posted: 01/16/2017 03:27:29

I'm using AWM 8.10 and am having a problem with refresh rates being changed on one of my monitors.
Basically, whenever I try to create a new specific setting for a program and try to test it, my main monitor (central monitor out of 3) automatically has its refresh rate changed from 59Hz to 60Hz.

For whatever reason, this monitor has a completely messed up display if it's at 60Hz, so every time it happens I have to go into my display/monitor settings and change it back to 59Hz.

Is there a way I can prevent this from happening? I don't want the refresh rate to change.

Thanks

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Bogdan Polishchuk
Administrator

Posts: 4080
Joined: 04/04/2012

Posted: 01/17/2017 19:03:39

Hello, Eric

Quote
I have to go into my display/monitor settings and change it back to 59Hz

What exactly settings do you use to change the refresh rate? The standard Windows settings?

Could you compare the screen refresh rate values lists for this monitor in the system settings and in the Actual Window Manager settings (Configuration module > Multiple Monitors > Monitors Layout and Settings). Do they have the same values or do they differ?

Best regards.

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