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Topic: «[SOLVED] Actual Window Manager and Chrome , problem with dialog windows » on forum: Technical Support   Views: 9515
 
SAiNT
Registered user
 
 Posts: 5
Joined: 09/09/2016
Posted: 09/09/2016 18:39:54
 
 
 Hello, there's a serious issue between Actual Window Manager and Chrome dialog windows. Please check this short video (500kb) to see the problem.

Is there any way to solve this?

Thanks
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 09/11/2016 16:11:44
 
 
 Hello, SAiNT

Looks like the specific settings for main Chrome window are applied to these sub-windows. This can happen when you leave only the "Program" criterion in the Target Window section of a specific settings enabled, which makes settings to be applied to all windows that belong to the program.

Send us your configuration files using the Send to Tech Support tool (Configuration module > Tools > Send to Tech Support) so that i could tell more preciesly what settings you should change in order to prevent this from happening. Please add a link to this topic to the email.

Best regards.
 
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SAiNT
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 Posts: 5
Joined: 09/09/2016
Posted: 09/16/2016 17:10:05
 
 
 hello, sorry for the late reply - i didn't receive the email notification.

i've sent the configuration file to support@actualtools

Thank you
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 09/18/2016 23:49:58
 
 
 SAiNT,

As i assumed before, the specific settings for Chrome window are applied to the sub-windows. This happens because the Window caption criterion is disabled in the Target Window section of specific settings for Chrome. It is enabled in the standard specific settings for Chrome and it is a recommended setting. To prevent this from happening enable this criterion and specify "Google Chrome" in the text field and also select the "Substring match" option. The specific settings will be applied only to the Chrome windows which caption text contains "Google Chrome" text ie main Chrome windows.

Best regards.
 
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SAiNT
Registered user
 
 Posts: 5
Joined: 09/09/2016
Posted: 09/19/2016 15:34:33
 
 
 still the same problem...
 
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SAiNT
Registered user
 
 Posts: 5
Joined: 09/09/2016
Posted: 09/19/2016 15:35:15
 
 
 still the same problem...
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 09/19/2016 23:47:30
 
 
 SAiNT,

This problem should not appear with the settings as on the screenshot. Please make sure you pressed the Apply button both on the Specific Settings window and on the Configuration module window. If the problem still persists, then send the current configuration to us the same way you did before.
 
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SAiNT
Registered user
 
 Posts: 5
Joined: 09/09/2016
Posted: 09/21/2016 01:05:55
 
 
 actually, now i think it did worked out. thank you very much!
 
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