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Topic: «Who no 4K resolution? , Layout is not giving me 4K resolution option. » on forum: Technical Support   Views: 1806
 
Nick
Registered user
 
 Posts: 1
Joined: 06/15/2016
Posted: 06/15/2016 03:06:23
 
 
 1. Recently attached a Sony 4K but the 4K resolution is not being shown as an option. Windows Resolution interface recognizes the 4K resolution but not Actual Windows Manager?

Can you help? Images attached.

Greatly appreciated.


2. Also is there a way to "renumber" the monitors in Actual Windows Manager...so it can match Windows?
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 06/15/2016 14:42:15
 
 
 Hello, Nick

Could you send us your configuration files using the Send to Tech Support tool (Configuration module > Tools > Configuration > Send to Tech Support).

What interfaces do you use to connect the monitors to the PC (DVI, HDMI etc)?
 
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