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Topic: «Firefox Problem with Actual Multiple Monitor » on forum: Technical Support   Views: 2113
 
Deryck Nutley
Registered user
 
Posts: 2
Joined: 12/14/2015
Posted: 12/14/2015 17:22:27
 
 
After upgrading to V43.0.0.5820, Firefox runs but is invisible on the screen. I cannot remember what version I upgraded from but this performed normally under Actual Multiple Monitors as does all other installed software.

Currently this is forcing me to use Internet Explorer which runs faultlessly.

If I stop Actual Multiple Monitors, Firefox will still not be visible although listed in Windows Task Manager.

When I exit Actual Multiple Monitors, Firefox operates as normal.

Actual Multiple Monitors version is 5.1.1

How do I fix this?
 
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Bogdan Polishchuk
Administrator
 
Posts: 4080
Joined: 04/04/2012
Posted: 12/15/2015 12:45:56
 
 
Hello, Deryck.

The issue has been confirmed, but it doesn't persist in the latest version of Actual Multiple Monitors.

Is there a reason why you're using the 5.1.1 version? I advise you to upgrade to the latest version, if it is not necessary for you to use the 5.1.1 version.

As a workaround, you can reinstall 5.1.1 with the "Support system utilities" option disabled and start Firefox in the "Run as administrator" mode, but in this case it won't be processed by Actual Multiple Monitors, so there will be no title buttons, window menu items etc in Firefox and other programs started in this mode.
 
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Del Boy
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Posts: 2
Joined: 12/14/2015
Posted: 12/17/2015 04:12:11
 
 
Hi Bogdan

Many thnaks for your reply!

I'll try out your suggestion.

Regards
Deryck
 
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