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Topic: «Windows 10 black screen , On Windows 10, all screens turn black » on forum: Technical Support   Views: 2371
 
David Nason
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Posts: 4
Joined: 09/07/2015
Posted: 09/07/2015 02:17:06
 
 
I just upgraded to a new laptop (Asus ROG G751jY) running Windows 10.  

I have been using AMM for awhile, on a MacBook Pro running Windows 7 on Bootcamp, with no problems.  

This laptop runs at 1900x1080 with two external monitors running at 2560x1440.  

I started out with the new upgrade of AMM running great, when it suddenly switched all monitors to a solid black background - the preview in the Background Configuration page is correct, and the taskbars are visible, but the screens are black.  

Nothing seems to correct the problem (Stop/Start, Exit/restart).
 
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Vasiliy Ivachev
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Posts: 2073
Joined: 11/09/2010
Posted: 09/07/2015 08:51:19
 
 
Hello David,

Thanks for the post.

Please send us your configuration files (Actual Multiple Monitors -> Tools -> Configuration -> Send to Tech Support).
 
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