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Topic: «AMM Taskbar - Pinned Items dissappear » on forum: Technical Support   Views: 3789
 
tentrade001@gmail.com
Registered user
 
 Posts: 2
Joined: 05/09/2014
Posted: 05/09/2014 04:46:16
 
 
 Hi guys. This problem is driving me crazy.

First of all, a suggestion for future releases. Have the option to copy the Primary taskbar pinned items to the AMM taskbar on the second monitor.

Here is the problem I am having. I have pinned the items I like to the AMM Taskbar. Several days go by and everything is fine, then all of a sudden all of these items that were pinned are gone. When I open "C:\Users\*****\AppData\Roaming\Actual Tools\Actual Multiple Monitors\PinnedLinks", the pinned items ARE STILL THERE....however they are not showing on the taskbar.
 
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AMMUserforlife
Registered user
 
 Posts: 2
Joined: 05/09/2014
Posted: 05/09/2014 04:56:49
 
 
 By the way, I forgot to mention, I'm using Windows 8.1 Pro 64 bit.
 
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Alexander Mihalkin
Administrator

-retired-
 
 Posts: 502
Joined: 04/21/2014
Posted: 05/12/2014 14:01:10
 
 
 Dear AMMUserforlife,

thank you for your post!

Please send us your Actual Multiple Monitors configuration (Actual Multiple Monitors -> Tools -> Configuration -> Send to Tech Support) with a reference to this thread.

Best regards.

support@actualtools.com
 
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Alexander Mihalkin
Administrator

-retired-
 
 Posts: 502
Joined: 04/21/2014
Posted: 05/13/2014 16:17:05
 
 
 Dear AMMUserforlife,

I have been trying to reproduce the problem you described with your configuration files and haven't managed to reproduce it. Could you please provide me with a more detailed step-by-step instruction?

BTW, there were no Pinned Links to display in the configuration I received.

Best regards.

support@actualtools.com
 
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Tom Wolf
Registered user
 
 Posts: 25
Joined: 08/31/2009
Posted: 06/21/2015 03:36:37
 
 
 I have the same issue.

After restarting my PC, all of my pinned items disappear. But they're still in the folder
\AppData\Roaming\Actual Tools\Actual Window Manager\PinnedLinks.

When I repin an existing item, AWM creates a second link in the folder.

WinSCP (1)

For example.

MS Windows 8.1 64-Bit
AWM 8.4
 
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Vasiliy Ivachev
Administrator
-retired-
 
 Posts: 2073
Joined: 11/09/2010
Posted: 06/22/2015 13:15:10
 
 
 Hello Tom,

Thanks for the message.

Please send us your configuration files (Actual Window Manager -> Tools -> Configuration -> Send to Tech Support), attach screenshots of pinned applications in your taskbars before and after restarting PC and specify where (on which monitor) you are using native and multi-monitor tasbkars.
 
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