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Topic: «mirroring with hw acceleration issue , mirroring with hardware acceleration results in black screen » on forum: Technical Support   Views: 8074
 
Vasiliy Ivachev
Administrator
-retired-
 
 Posts: 2073
Joined: 11/09/2010
Posted: 02/09/2015 13:52:41
 
 
 Roy,

We'll try to create a test application to investigate the issue on your system. Please inform us if you can run the test application on your computer.

Best regards.
 
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Roy v Meel
Registered user
 
 Posts: 10
Joined: 01/30/2015
Posted: 02/09/2015 16:28:32
 
 
 I will do almost everything to make it work, so tell me what to do.
 
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Vasiliy Ivachev
Administrator
-retired-
 
 Posts: 2073
Joined: 11/09/2010
Posted: 02/12/2015 18:30:28
 
 
 Roy,

The test application has been sent to your email address.

Best regards.
 
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Roy v Meel
Registered user
 
 Posts: 10
Joined: 01/30/2015
Posted: 02/12/2015 18:45:50
 
 
 I have not received an email yet.
 
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Vasiliy Ivachev
Administrator
-retired-
 
 Posts: 2073
Joined: 11/09/2010
Posted: 02/12/2015 19:49:26
 
 
 Roy,

The message was blocked by gmail security system. Please check your inbox again.

Best regards.
 
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Roy v Meel
Registered user
 
 Posts: 10
Joined: 01/30/2015
Posted: 02/12/2015 20:03:26
 
 
 Yep. I received the email. Will try immediately this when I'm home.
Thanks
 
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Roy v Meel
Registered user
 
 Posts: 10
Joined: 01/30/2015
Posted: 02/13/2015 01:38:14
 
 
 when I start the test app on my work notebook, i see a magnify window and a log.
when i start the test app on my home notebook, i only get a black window no matter which screen and also without extra screens attached, the window stays black.. see attachment..

edit:

PS: it does not matter if i start as administrator or not..
 
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Vasiliy Ivachev
Administrator
-retired-
 
 Posts: 2073
Joined: 11/09/2010
Posted: 02/16/2015 10:28:46
 
 
 Roy,

Please check whether all Views (Full screen, Lens, Docked) of system Magnifier work correctly or not. They have slightly different mechanisms of work. I am most interested whether the "Docked" View works correctly or not.
 
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