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Topic: «Can't open contextmenu in Jdownloader2, and contextmenu of other... , Contextmenu issues » on forum: Technical Support   Views: 3909
 
Elektro Studios
Registered user
 
 Posts: 2
Joined: 03/18/2014
Posted: 03/18/2014 12:54:11
 
 
 Hi, first of all sorry for my English.

I'm testing the application with the intention to buy it, I'm really in love with this software, but since I can't fix these two problems with my favourite applications I will not pay for this software, I wonder that this could be fixed.

I'm using the last stable version 8.1.2


I don't know if this are bugs or a bad configuration issue, but programs developed in Java, such as JDownloader2 just can't work as normally when Actual Window Menu is activated, the JDownloader 2 context menu can't open.
To reproduce this bug just try to do a single right click in JDownloader to open the context menu.
EDIT: Jdownloader2 can be downloaded here: http://jdownloader.org/download/offline

And the other problem is with a software named 'Sizer' (one of the best time-saver applications) that can be downloaded here: http://www.brianapps.net/sizer/sizer_dev482.zip
That program shows a contextmenu when the user holds left click on a window border or when press righ-tclick on the border, and the problem is that when Actual Window Menu is running (activated or not no matter), if I hold left click to use sizer it opens it 3 times, and if I press right click it opens sizer two times.
Here is a video explaining how to reproduce the 'Sizer' bugs: http://www.youtube.com/watch?v=HFfwb67YnD4


Trying to solve those issues I've added exclusions to JDownloader2.exe, Sizer.exe and SizeHost64.exe (only specifying the process name in the exclusions), but nothing is solved, my programs only works as normally when I exit from Actual Window Menu (not stopping it, full exit, so this seems a hook bug), maybe I need to specify the context-menus classes names for both? but there is any feature to do this in Actual Window Menu 'cause I can't maintain open a contextmenu while I use the "select window" feature to get the class name. I think that could be a nightmare to do on every Java program or any other program that uses a custom contextmenu, this really needs to be improved in Actual Window Menu.

So, please, could you answer me to give me a solution? are those problems a bugs? I can solve them configuring something in the exclusion? what can I do?

EDIT: I've discovered now that the 'Sizer' problem also happens with Actual Title Buttons soft.
 
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Vasiliy Ivachev
Administrator
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 Posts: 2073
Joined: 11/09/2010
Posted: 03/19/2014 18:37:14
 
 
 Hello Elektro,

Thanks for the post.

Regarding Jdownloader2:
I was unable to reproduce the problem.
Could you specify your OS (version, 32 or 64-bit) and provide me a screenshot of the cotext menu you are unable to get with Actual Window Menu loaded?

Regarding Sizer:
The problem has been confirmed. We'll try to fix it. Unfortunately, there are no workarounds.
 
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Elektro Studios
Registered user
 
 Posts: 2
Joined: 03/18/2014
Posted: 03/19/2014 23:27:10
 
 
 @Vasiliy Ivachev

Thankyou so much for the support.


I'm using Win8.1 x64, I've don't tested it on a x86 Windows version, But I need to say that I've tested it in a VirtualMachine with Windows 8 x64 (I've loaded the same AWM configuration INI files) and the problem doesn't occurs with JDownloader 2, then seems that only happens with Win8.1 ?.

I will investigate this problem more by myself 'cause is strange that in a fresh installation of Win8 I can see the contextmenus but in my win8.1 host OS I can't see them, maybe another software could be in conflict.


About the screenshots, these are the contextmenu that I'm not able to open in Windows 8.1, maybe the program has more context-menus but I only know these:

This contextmenu in the Downloads tab:

User added an image

This contextmenu in the Linkgrabber tab (the contextmenu appears when clicking on a file):

User added an image

And this contextmenu in the Linkgrabber tab (the contextmenu appears when clicking in the background empty space):

User added an image

PS: Also there is another contextmenu when clicking the listview column-headers in both tabs.


Thankyou for read, and again sorry for my English
 
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Vasiliy Ivachev
Administrator
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 Posts: 2073
Joined: 11/09/2010
Posted: 03/20/2014 13:05:29
 
 
 Could you send me your configuration files (Actual Window Menu -> Tools -> Configuration -> Send to Tech Support)?
 
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