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Topic: «[FIXED] Actual multiple monitors and flash player problem » on forum: Technical Support   Views: 4959
 
Adam szmu
Registered user
 
 Posts: 13
Joined: 10/09/2013
Posted: 10/09/2013 13:12:29
 
 
 hello
I have problem with actual multiple monitor. when it is enabled I facing problem with view any websites with flash on firefox.
When I move mouse over flash banner the mouse is freezing and my CPU load is very high. There is no such problem when actual multiple monitors are disabled.

I also notice the number of treads for flash player plugin in resource manger is increasing (about 100 per minute) when actual multiple monitors are enabled. please see attached screen. When I disable actual multiple monitors number of treads is reduced and remains constant.
 
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Alexander Salnikov
Administrator
-retired-
 
 Posts: 235
Joined: 07/17/2013
Posted: 10/13/2013 17:13:39
 
 
 Good day,

Could you please specify the version of AMM,your version of Windows and version of Firefox

Any questions?Mail to support@actualtools.com!
 
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Adam szmu
Registered user
 
 Posts: 13
Joined: 10/09/2013
Posted: 10/15/2013 13:20:04
 
 
 Hello

I use windows 7
AMM 8.03,  Before I was used 5 but was the same problem that why I bought license for 8 version.

I use firefox 24 and Firefox 14 and separate profile, both have the same problem. I also tested other version of fire fox
I use latest flayer plugin.

I have problem for a very long time but before did not know the reason.
 
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Vasiliy Ivachev
Administrator
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 Posts: 2073
Joined: 11/09/2010
Posted: 10/17/2013 16:47:24
 
 
 Hello Adam,

These problems have been confirmed.
We'll try to fix them.
 
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Adam szmu
Registered user
 
 Posts: 13
Joined: 10/09/2013
Posted: 10/25/2013 14:05:17
 
 
 Any update?
 
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Vasiliy Ivachev
Administrator
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 Posts: 2073
Joined: 11/09/2010
Posted: 10/31/2013 17:20:38
 
 
 Adam,

The problem hasn't been fixed yet.
We'll inform you when it will be done.
 
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Adam szmu
Registered user
 
 Posts: 13
Joined: 10/09/2013
Posted: 01/03/2014 22:46:01
 
 
 I'm disappointed that for so long it has not been fixed.
The same occurs on the Actual windows manager which makes the software are completely useless because after hour work halt the computer. Can I get a refund?
 
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Vasiliy Ivachev
Administrator
-retired-
 
 Posts: 2073
Joined: 11/09/2010
Posted: 01/23/2014 17:05:10
 
 
 Hello Adam,

The problem has been fixed in the current 8.1 version of Actual Multiple Monitors (download link - http://actualtools.com/files/ammsetup.exe ).

Could you confirm this?
 
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Adam szmu
Registered user
 
 Posts: 13
Joined: 10/09/2013
Posted: 01/24/2014 09:52:55
 
 
 Yes it has been fixed

thank you
 
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