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Topic: «Firefox Flash streaming video freezing when moving the mouse » on forum: Technical Support   Views: 3775
 
Ivan Iliev
Registered user
 
 Posts: 1
Joined: 09/22/2013
Posted: 09/22/2013 16:22:41
 
 
 Very interesting bug that I've been able to track down to AMM.

I'm using Firefox 24 with flash version 11.8.800.168. Whenever I'm watching a non-fullscreen flash video and I start moving the mouse over it, it freezes completely until I stop moving the mouse. It doesn't happen on every flash video, on youtube it's barely noticeable, on streaming videos tho I can reproduce it 100% of the time and also on the flash test page
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html. If I turn off AMM and restart firefox it doesn't happen anymore. It also doesn't happen in Internet Explorer but I'm guessing they use different forms of flash. I've tried turning off/on hardware acceleration for Firefox/Flash/Both doesn't help it. The only thing that helps is turning AMM off.


Let me know if you need other information to trace this down :)

Thanks in advance.
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 09/23/2013 12:29:34
 
 
 Hello Ivan

The problem has been confirmed.

We'll try to fix it.

Best regards.
 
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