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Topic: «Monitor Resolutions Incorrectly Detected » on forum: Technical Support   Views: 2535
 
Phil Beveridge
Registered user
 
 Posts: 2
Joined: 07/12/2013
Posted: 07/12/2013 07:01:10
 
 
 Hello! Just bought your software, trying to get my old display profile configuration that I had with UltraMon up and running. Running Windows 7, and have three monitors attached to my computer:

#1 - Large Monitor (1680*1050, DVI)
#3 - Small Monitor (1280*1024, DVI)
#2 - Television (1920*1080, HDMI)

Running through a NVIDIA 560Ti, which only supports two displays at once. I would like to set up two profiles to switch between; one with 'Large + Small' (which works fine), and another with 'Large + TV'. Unfortunately, AMM seems to be incorrectly detecting resolutions. This is the maximum resolutions that I can set through your Desktop Profile settings:

#1 - 1680*1050 (correct)
#3 - 1920*1080 (incorrect, as this monitor only supports up to 1280*1024)
#2 - 1680*1050 (incorrect, this should support up to 1080p)

Any ideas? Not a problem with my television, I can set 1080p through Windows and UltraMon display settings.  Perhaps there's a configuration file for the profiles where I can manually force the correct display resolutions? Thanks.
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4081
Joined: 04/04/2012
Posted: 07/22/2013 14:08:41
 
 
 Hello Phil

Could you send us your configuration files using the Send to Tech Support tool?

Best regards.
 
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Phil Beveridge
Registered user
 
 Posts: 2
Joined: 07/12/2013
Posted: 08/01/2013 16:24:54
 
 
 Hey Bogdan,

Fortunately, I managed to resolve this bug by uninstalling, deleting %appdata%, and re-installing your program.

Cheers,
Phil B
 
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