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Topic: «AMM stop working » on forum: Technical Support   Views: 3255
 
Kurt H
Registered user
 
 Posts: 4
Joined: 03/31/2013
Posted: 03/31/2013 21:22:31
 
 
 I installed AMM 5.1 then uninstalled it.
Now I tried AMM 3.2.1 the taskbar just wouldn't show.
uninstalled 3.2.1 then installed 5.1, taskbar is not showing up either.

OS: Win7 Ultimate x64
AMMShellCenter64.exe
AMMCenter64.exe
AMMCenter.exe *32

all running.
 
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Kurt H
Registered user
 
 Posts: 4
Joined: 03/31/2013
Posted: 04/01/2013 01:15:05
 
 
 I tried delete everything from the AMM appdata folder as well.
Taskbar still wouldn't show.

Now I'm glad that I didn't rush to buy this software.

And please tell me that you didn't just read this thread and choose to ignore.
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 04/01/2013 01:39:02
 
 
 Hello Kurt

Do you mean that the taskbar didn't show up when you first time installed AMM 5.1?

The Enable multi-monitor Taskbar option is enabled, right? Have you tried to use the Unhide taskbars button (on the same tab)?

Best regards.
 
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Kurt H
Registered user
 
 Posts: 4
Joined: 03/31/2013
Posted: 04/01/2013 03:17:24
 
 
 On the very first installation it worked well.
Subsequent ones, it stopped working.

Yes enable multi-monitor is checked.
Yes I've tried clicking "unhide" button several times, the taskbar just wouldn't show up.
Thing is when I click on "unhide" button rapidly I could see the taskbar appearing momentarily, but it disappears when I stop clicking "unhide".
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 04/01/2013 20:47:00
 
 
 Try to uninstall the program and delete the following registry branches:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Actual Tools\Actual Multiple Monitors

HKEY_CURRENT_USER\Software\Actual Tools\Actual Multiple Monitors

Also delete the %appdata%\Actual Tools\Actual Multiple Monitors folder.

Install the program again, check whether it helps.

Best regards.
 
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Kurt H
Registered user
 
 Posts: 4
Joined: 03/31/2013
Posted: 04/02/2013 20:58:29
 
 
 I did what you told me to do yesterday and the program works fine until I turn my PC off.
This morning I turn it on, the same problem came back again.
no taskbar for me.
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 04/08/2013 04:15:59
 
 
 Hello Kurt

Have you changed any settings after re-installing and successfully launching the program?

Have you try to repeat the whole procedure with re-installing?

Best regards.
 
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