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Topic: «cant run AMM anymore. » on forum: Technical Support   Views: 2364
 
okeee
Registered user
 
 Posts: 15
Joined: 02/05/2013
Posted: 02/11/2013 05:25:39
 
 
 win xp, sp3
i cant run actual multiple monitors anymore. i previously installed AMM 5.0.2, then i removed it and installed an older version, AMM4.2 to check some of the features. both of these work fine, without problems. i installed some windows updates, then i removed AMM 4.2 again and reinstalled 5.0.2. installing is ok, but when i run the program, nothing happens and icon vanishes from taskbar. i then tried AMM 5.0.3 but its still the same problem.
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 02/11/2013 21:45:56
 
 
 Hello okeee

Try to temporarily replace the configuration files from the %appdata%\Actual Tools\Actual Multiple Monitors to another folder and check whether it helps.

Best regards.
 
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okeee
Registered user
 
 Posts: 15
Joined: 02/05/2013
Posted: 02/12/2013 11:16:51
 
 
 that worked, thanks
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4080
Joined: 04/04/2012
Posted: 02/12/2013 23:02:07
 
 
 Were you able to open the configuration window when the problem persisted?

If you still have your configuration files and want to save your settings, could you put them back (temporarily) and create a backup of your configuration (Open the Configuration window without starting the program> Tools > Configuration > Backup).
 
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