Screen Icons Don't Move? - Forum «Technical Support»

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Topic: «Screen Icons Don't Move? » on forum: Technical Support

Chris Kistorian
Registered user

Posts: 31
Joined: 08/16/2012

Posted: 08/24/2013 01:44:04

Hello, I just upgraded to the recent version 8 of Actual Window Manager, and I am quite disappointed as the screen icons can't move. They just get stuck in the corner of the screen and there is no way for me to drag them to a different part of my monitors in order to position them where I want them to be. Why is this happening and how can I get this fixed? Everything was working just fine with 7.9, but since I upgraded this has been a problem.

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Chris Kistorian
Registered user

Posts: 31
Joined: 08/16/2012

Posted: 08/24/2013 01:45:10

This is in regards to "minimize to screen" by the way.

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Alexander Salnikov
Administrator
-retired-

Posts: 235
Joined: 07/17/2013

Posted: 08/26/2013 11:06:36

Hi Chris,

Could you please send a screenshot of this issue?

Any questions?Mail to support@actualtools.com!

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Chris Kistorian
Registered user

Posts: 31
Joined: 08/16/2012

Posted: 08/27/2013 07:28:13

Okay I sent the screensoht, but in this case screen shot is not going to show much as the problem I am having is that I can't MOVE the screen icons (minimize to screen icons) when I click & drag them. They were always able to be moved in previous versions of awm, but now they are stuck. Why am I not being able to move them anymore?

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Alexander Salnikov
Administrator
-retired-

Posts: 235
Joined: 07/17/2013

Posted: 08/27/2013 10:35:31

Quote
They were always able to be moved in previous versions of awm, but now they are stuck. Why am I not being able to move them anymore?

Perhaps it is a bug.
Please send me your configuration via the Send to Tech Support tool.

Any questions?Mail to support@actualtools.com!

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Chris Kistorian
Registered user

Posts: 31
Joined: 08/16/2012

Posted: 08/28/2013 01:07:20

I am sending you my older configuration file right now (that I had before the update). I know this one has problems in it for sure because it makes windows explorer crash like 15 times a day! But even when I completely uninstalled the software (removed reg keys and also app data contents as well) and started from a brand new configuration file, the screen icons were still frozen. So for this problem in particular (frozen screen icons) I don't think it is associated with my configuration file since it was happening even with a brand new configuration file. But if you can look at the configuration file I have sent and let me know what is wrong with it that may perhaps allow me to continue using it without having windows explorer crash dozens of times daily and hopefully you can also figure out what is causing the screen icons to be frozen on the desktop.

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Alexander Salnikov
Administrator
-retired-

Posts: 235
Joined: 07/17/2013

Posted: 08/28/2013 12:06:57

Hi again,

I was counting that you will fill the form. So I has to ask- what is your system (x32\x64 mention also) and for which version did you send me configuration?

Any questions?Mail to support@actualtools.com!