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Topic: «Close, Minimize, and Maximize Whited Out , Blank boxes where buttons should be » on forum: Technical Support   Views: 2829
 
Jake Joiner
Registered user
 
 Posts: 1
Joined: 09/21/2012
Posted: 09/21/2012 11:41:00
 
 
 Brand-spanking new user here and having an issue:

User added an image

(In case the image is removed later, the image shows a Chrome window, a Lotus Notes window, and the Windows 7 Personalization window with the minimize, maximize, and close buttons whited out. Almost looks as if a user were to use Photoshop to try to cover up someone's eyes or something.)

Seems that virtually all new windows look like that. Naturally this is a rather large problem, especially since I can't use any of those buttons when they're like that.

Any ideas as to how to resolve this? I've rebooted once already. No change. Loving the program otherwise.
 
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Bogdan Polishchuk
Administrator
 
 Posts: 4081
Joined: 04/04/2012
Posted: 09/23/2012 22:48:10
 
 
 Hello Jake.

What exactly our product are you running (name, version)?

What version of Windows 7 - 32 or 64-bit are you running?

What are the steps to reproduce the issue? Does the problem occur when you stop our program?

Are you running any third-party window manager software?

Best regards.
 
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