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Topic: «AWM Access Violations » on forum: Technical Support   Views: 6296
 
Scott
Advanced user
 
 Posts: 141
Joined: 04/11/2005
Posted: 10/24/2008 18:02:52
 
 
 WinXP Pro SP3
AWM 5.2

Sometimes when I am in the "Specific settings" area of AWM and try sorting by alphabetical order (i.e. the "Sorts window rules..." toolbar button, I get an access violation, as shown in the screen shot.

This has happened to me many times.  Just now this happened, and clicking OK would not get rid of the error.  I had to kill the AWM config process.
 
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Tatiana Jack
Administrator
-retired-
 
 Posts: 616
Joined: 08/06/2008
Posted: 10/27/2008 04:39:31
 
 
 Dear Scott,

Please send us your AWM configuration files (via File->Send Configuration->Send to the Tech Support.

P.S. if you are sorting Exclusions’ list does this situation is happening?




E-mail: support@actualtools.com
 
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Scott
Advanced user
 
 Posts: 141
Joined: 04/11/2005
Posted: 10/28/2008 11:16:30
 
 
 I have sent the email.

I do not think this happens when sorting the Exclusion list.  Only with the "Specific settings" list.
 
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Scott
Advanced user
 
 Posts: 141
Joined: 04/11/2005
Posted: 11/04/2008 23:32:13
 
 
 Actually, the problem does happen when sorting the Exclusion list as well.

I can create a video of this problem occurring--would that help?  Or at least prove that I am not insane?
 
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Scott
Advanced user
 
 Posts: 141
Joined: 04/11/2005
Posted: 11/20/2008 19:10:45
 
 
 Well, whatever.
 
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Tatiana Jack
Administrator
-retired-
 
 Posts: 616
Joined: 08/06/2008
Posted: 11/21/2008 04:01:36
 
 
 Hello,

Unfortunately, we can’t reproduce this situation on our machine. Couldn’t you write to us details of this situation? (Please, write step by step what you do and what happened).

If you will create video it will be very good
:)  

E-mail: support@actualtools.com
 
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